Privacy Policy

Last Updated: January 15, 2024

At BioUniium, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Information

• Contact details (name, email address, phone number)
• Billing and shipping addresses
• Payment information
• Account credentials
• Communication preferences

Technical Information

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send important service updates and announcements
• Personalize your experience and content recommendations
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who assist in our operations
• With shipping carriers for order delivery
• With payment processors for transaction completion
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transfers or mergers

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

• Order information: 7 years for tax purposes
• Customer accounts: Until account deletion request
• Marketing data: Until consent withdrawal

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive copies of your data
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

7. International Data Transfers

As a Canadian company, we primarily store and process data within Canada. However, some service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

11. Contact Us